Ticketing Professionals Conference 2007 presented by NARPACA

Smart Integration: Working together to maximise box office performance, stakeholder and customer relationships

Wednesday 7 to Friday 9 February 2007
QUT Gardens Theatre, 2 George St, Brisbane, QLD, Australia

The third annual Ticketing Professionals Conference will be held 7 to 9 February 2007 at the QUT Gardens Theatre, Brisbane under the auspices of the Northern Australian Regional Performing Arts Centre Association (NARPACA).

In keeping with the increasing importance being placed on Customer Relationship Management, this year's theme, 'Smart Integration: Working together to maximise box office performance, stakeholder and customer relationships' offers both a strategic challenge and the elements to drive organisational change.

Alan Youngson, Chair of the national Conference Committee commented:

"Competition is ever increasing for both the current and potential audiences, time and attention. Performing Arts organisations, venues and show producers need to get cleverer and fight harder, together for our share of the leisure dollar. The marketplace is not the same and consumer behaviour is ever evolving. To keep up, we need to work in an even more co-ordinated and integrated manner to meet and exceed the expectations of increasingly sophisticated audiences and consumers in the 21st century."

This conference addresses many of these challenges with industry experts and case studies that develop the potential of ticketing and its evolving role in Customer Relationship Management.

Program features include a lively Forum, "Who really owns the customer database?" with Simon Bryce (Executive Producer, Ross Mollison Productions), Craig McMaster (Chief Executive, The Showbiz Group), David Whitney (Director, Canberra Theatre Centre) and Ian English (Managing Director Asia Pacific, tickets.com) - as well as Ticketing Supplier Workshops, Keynote Sessions, Panel Discussions, Australian Case Studies and Trade Displays.

The theme and diverse program have attracted experienced industry practitioners as speakers including Vicki Allpress (Marketing Manager, The NBR New Zealand Opera), Anne-Maree Moon (Director of Marketing & Ticketing, Queensland Performing Arts Centre), Karen Mosley (Ticketing & Tourism Manager, The Australian Open Tennis, Melbourne), and Tim Roberts (Principal Consultant ARTS Australia, Sydney) co-author with UK's Roger Tomlinson of FULL HOUSE: Turning Data into Audiences.

Registration
To register, please complete the Registration form. Online payments can be made through the 'Buy Tickets Now" link above or click here. Please note that registration forms must be completed for all payment options.

Program
Full conference program is available here
Conference flier available here.

Accommodation
For conference accommodation within walking distance of QUT Gardens Theatre, we recommend the following:
Royal on the Park
The Marque Hotel
Please refer to the registration form for special rates and conditions.

Map
Download the conference venue map

Sponsorship packages
NARPACA invites ticketing system and event related suppliers to consider the following involvement and range of benefits packages which will give them 3 days of direct contact with Australia's key capital city and regional centres personnel and managers:
Box Office, Marketing, Programming, Artistic and Venue in Performing Arts, Entertainment, Exhibition, Festivals, Events and Venues - including subsidised companies and commercial promoters; local, state and federal owned venues in (sport, entertainment, cultural and community).

Download the Sponsorship Packages here

Acknowledgements: APACA, VAPAC, Country Arts WA, Country Arts SA, INAPAC, APTA Arts On Tour
Platinum sponsor: Tickets.com